Terms and Conditions for The Strand Salon Online Platforms
Introduction
Welcome to The Strand Salon's online platform. These Terms and Conditions govern your use of our services, including but not limited to booking appointments, browsing our service offerings, and interacting with our online content. By accessing or using our online platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
The Strand Salon is located at 147 Broad Street, Ground Floor, Birmingham, West Midlands, B1 2JR, UK.
1. Services Provided
The Strand Salon offers a comprehensive range of hairdressing services, including:
- Haircuts for men, women, and children.
- Hair styling, including updos and blowouts.
- Hair colouring services such as highlights, balayage, and full colour.
- Perms.
- Various hair treatments, including conditioning and repair.
- Scalp massages.
- Specialised services for wedding and other special occasion hair.
Service availability may vary and is subject to stylist availability and booking capacity.
2. Appointment Bookings and Cancellations
Appointments can be booked through our online platform or by contacting us directly. To ensure fairness to all clients and our stylists, we kindly request adherence to our cancellation policy:
- Clients are encouraged to provide at least 24 hours' notice for any appointment cancellations or rescheduling.
- Failure to provide sufficient notice may result in a cancellation fee or forfeiture of any deposit paid.
- Late arrivals may lead to a shorter service time to avoid delays for subsequent appointments, or the need to reschedule if the service cannot be completed within the remaining time.
Specific details on deposits and cancellation fees will be communicated at the time of booking, where applicable.
3. Pricing and Payments
Pricing for our services is available on our online platform or upon enquiry at the salon. Prices are subject to change without prior notice, but will be confirmed at the time of booking. Payment for services rendered is due in full at the completion of your appointment at the salon.
We accept various payment methods. Detailed information on accepted payment methods is available at the salon reception.
4. Client Responsibility
Clients are responsible for informing their stylist of any allergies, sensitivities, or medical conditions that may affect the services provided. This includes, but is not limited to, allergies to hair dyes, chemical sensitivities, recent surgeries, or skin conditions. Your health and safety are our priority.
For certain chemical services, a patch test may be required at least 48 hours prior to your appointment. Failure to undergo a required patch test may result in the refusal of service.
5. Conduct on Our Premises
We strive to provide a relaxing and professional environment for all our clients. We ask that all clients and visitors conduct themselves respectfully while on our premises. Disruptive or inappropriate behaviour will not be tolerated and may result in refusal of service.
Children not receiving services must be supervised by an adult at all times for their safety and for the comfort of other clients.
6. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and service descriptions, is the property of The Strand Salon and is protected by intellectual property laws. You may not reproduce, distribute, or use any content from our site without our express written permission.
The Strand Salon name and logo are trademarks of the salon and may not be used without authorisation.
7. Limitation of Liability
The Strand Salon will not be liable for any damages of any kind arising from the use of our services or online platform, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, to the fullest extent permitted by law. While we strive for excellence, we cannot guarantee specific results, as individual outcomes may vary based on hair type, condition, and prior treatments.
We are not responsible for any personal items lost or damaged on our premises. Please keep personal belongings with you at all times.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By using our services, you agree to these legal terms.
9. Changes to Terms and Conditions
The Strand Salon reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
We encourage you to review these Terms periodically for any updates.
Contact Us
If you have any questions about these Terms and Conditions or our services, please contact us:
- Address: 147 Broad Street, Ground Floor, Birmingham, West Midlands, B1 2JR, UK
- Phone: 0121 496 0123